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Configuration & settings

Helpful resources for setup and system configuration.

1 author48 articles
Install the applicationIn this article, we explain hardware specifications required, how to install, reinstall and upgrade the application, as well as why this is beneficial.
Boots deployment and cancellation requestsIn this article, we explain how to request, manage, and cancel various Boots deployment requests.
Enable eMar interface between Access Care & Clinical and Access Medication ManagementIn this article, we explain how to request Access Medication Management and Access Care & Clinical are linked to allow data to transfer between them.
Create and manage facility tasksIn this article, we explain how to create tasks for a facility, and how to clear unnecessary tasks.
Pharmacy integration upgradeIn this article, we explain new functionality and enhancements the pharmacy integration upgrade brings to you.
Administer homely remedies on the medication roundIn this article, we explain how to administer homely remedies on the medication round.
Barcode scanner errorsIn this article, we explain how to troubleshoot barcode scanner issues during medication administration. We cover common problems, why barcodes may not be recognised, and the steps to fix these…
Device specificationsIn this article, we provide the minimum specifications your device requires to run Access Medication Management.
Inventory not matchingIn this article, we explain why inventory mismatches occur and provide steps to resolve them.
Manage missed medicationsIn this article, we explain how to manage missed medications effectively.
Create a custom user roleIn this article, we explain how to create and configure custom user roles.
PRN orders settingsIn this article, we explain how to set up and customise PRN order behaviour.
Built-in rolesIn this article, we explain the permissions and limitations linked to each built-in role.
Install the application in different Windows modesIn this article, we explain why Access Medication Management can't be installed on devices running Windows in S mode and provide a link to further guidance on S mode.
Enable or disable emergency kitIn this article, we explain what the emergency kit feature is and how to manage the setting within the inventory system.
999 Quick Print configuration and useIn this article, we explain how to configure and use the 999 Quick Print feature.
Firewall configurationIn this article, we explain how to prevent 403 forbidden error occurring.
User missing buttons for a residentIn this article, we explain why a user may be unable to see the insert, view, or edit buttons for a resident and how to resolve the issue.
Inventory log settingsIn this article, we explain the default behaviour of the Inventory Log button and clarify whether it can be disabled.
TAR print options for a medicationIn this article, we explain how to enable the correct print settings to ensure medication is included on the TAR report.
Inventory log not showing administrationsIn this article, we explain how to change permissions so the inventory log shows the right administration records.
Configure tags on an orderIn this article, we explain how to set the number of days each tag appears on an order.

Settings

Guides to assist with settings.


Inventory tracking settingsIn this article, we explain how to find and adjust the inventory settings and detail what each option does.
Add homely remediesIn this article, we explain how to add new homely remedies, edit existing ones and add inventory for them.
Set up alerts for low inventory medicationIn this article, we explain how to set up a notification rule that alerts you when medication inventory reaches a low level.
Check and amend user role restrictions and access levelsIn this article, we explain how to check user role restrictions and amend permissions when needed.
Set up a fridge temperature recordingIn this article, we explain how to set up a fridge temperature recording.
Self-medicationIn this article, we explain how self-medication works on the system.
Enable the review/approve processIn this article, we explain how to enable or change the order review/approve settings.
Settings for treatments and medsIn this article, we explain how to customise the settings for treatments and medications and whether they're recorded together or separately.
Add a new trolley to an existing environmentIn this article, we explain how to add a new trolley to an existing environment, and how to edit the name of an existing trolley.
Check or amend settings in Task CenterIn this article, we explain how to check and amend tasks and their settings in Task Center.
Add PRN protocols to residentsIn this article, we explain how to to add PRN protocols to a resident’s profile.
Second signature settingsIn this article, we explain how to set up second signature options.
Enable witness settings for adding or discontinuing medicationsIn this article, we explain how to enable the witness function for adding new medications or discontinuing existing ones.
Enable stock check for non-controlled itemsIn this article, we explain how to turn on stock checks for non-controlled items.
Inventory stock is off by oneIn this article, we explain how to check and adjust exception settings when inventory stock is off by one.
Add a medication supplierIn this article, we explain how to add a medication supplier from the drop-down list.
Medication round application view is differentIn this article, we explain why the application may display Med Pass instead of Med Round and how to correct the issue by adjusting your device’s time zone settings.
Unable to enter quantity in Interim Check-In or Stock CheckIn this article, we explain how to resolve being unable to enter quantity during interim check-in or stock check.
Create note body sitesIn this article, we explain how to add new body sites for notes.
Update the exception listIn this article, we explain how to configured exceptions to correctly decrease inventory.
Unable to remove suspension on a medicationIn this article, we explain how to remove a suspension from a medication when the standard process does not work.
Add more PRN reasonsIn this article, we explain how to add new PRN reasons and remove existing ones if necessary.
Edit face sheetIn this article, we explain how to edit the face sheet design.
How long do discontinued medications show on drug disposal screen?In this article, we explain how to change the setting for discontinued medications.
Enable exceptions for PRN medicationsIn this article, we explain how to allow users to record exceptions for PRN medications.
Add more disposal methodsIn this article, we explain how to add new disposal methods.