Skip to main content

Install the application

In this article, we explain hardware specifications required, how to install, reinstall and upgrade the application, as well as why this is beneficial.

E
Written by Emma Ianson
Updated this week

Access Medication Management is a Windows desktop application designed for medication administration and tracking. It's only compatible with Windows operating systems. For added flexibility, there's also a supporting mobile app that can be deployed on iOS and Android devices, making it easier to manage tasks on the go.

Hardware Specifications

Before installing, make sure your device meets the minimum hardware specifications:

Specification

Minimum

Recommended

Screen resolution

1368 x 768 pixels (touchscreen advised).

1368 x 768 pixels (touchscreen advised).

Operating System

MS Windows Vista or newer.

Windows 10.

.NET Framework

Version 4.0 or newer.

Version 4.0 or newer.

RAM

2+ GB.

4 GB.

Wi-Fi

802.11 g/n.

802.11 g/n.

Hard drive

120 GB HDD (20% free space).

120 GB SSD (20% free space).

CPU

Dual or Quad Core.

Core i3 / i5 / i7.

Battery life

More than 4 hours.

More than 4 hours.

Optional tools for better performance

You may also want to have available:

  • Printer: For emergency printing of MAR charts or other documents.

  • Barcode scanner: Speeds up medication rounds by scanning medications quickly.


Install the application

Follow these steps to install Access Medication Management on your Windows device:

  1. Download the latest installer.

  2. Open the installer, then click Yes.

  3. Click Next and follow the on-screen instructions until the installation is complete.

  4. Click Finish.


Reinstall the application

Before reinstalling, you must uninstall any existing versions of the software and remove any related folders. This ensures a clean installation and prevents compatibility issues.
โ€‹
If there are multiple instances, remove all of them by following these steps:

  1. Go to the Start bar, type Settings, and click Apps.

  2. Click Medication Management or iCare Meds, then click Uninstall.

  3. After uninstalling, check for leftover folders:

    • Open File Explorer.

    • Click C Drive, then click Program Files (x86).

    • Delete any folders related to iCare or Medication Management.

  4. Install the latest version:

    • Open the latest installer file and click Yes.

    • Click Next and continue until installation completes.

    • Click Finish.


Check for upgrades

Youโ€™ll receive a notification when logging in if an upgrade is available. However, you can also check manually. Follow the steps:

  1. At the top of the application, click Help.

  2. Click Check for Upgrades.

  3. If an upgrade is available, click Upgrade Now.

    • The application restarts, and you can log in again to access the newer version.

  4. If no upgrade is available, a message displays: 'Application is up to date. No upgrades are available at this time.'


Why install or update?

Installing or updating to the latest version of the application is essential for:

  • Troubleshooting and resolving issues, such as reports not opening and the Inventory Log button not showing.

  • Ensuring compatibility with new features and security updates.

  • Fixing application errors.

    • Uninstalling and reinstalling resolves this error: WebException
      The request failed with HTTP status 404: Not Found.

Did this answer your question?