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Learning management

Guides to assist with learning management

1 author20 articles
Reset eLearning profile passwordIn this article, we explain how to reset your password to the eLearning site.
Create a new eLearning user profileIn this article, we explain how to create a new eLearning user profile.
Renew annual training modulesIn this article, we explain how to reset a training module.
Unable to complete an eLearning moduleIn this article, we explain how to request help if you're unable to proceed or complete a module.
Change a user's access level and role for eLearningIn this article, we explain how to ensure training modules align with your new role.
Unlock an eLearning accountIn this article, we explain why you're locked out of your eLearning account, and how to resolve this.
Print certificatesIn this article, we explain the limitations of bulk printing and tracking previous certificates.
Archive a user profile on the training siteIn this article, we explain how to archive a user on the eLearning site.
100% progress but incomplete modulesIn this article, we explain why a user’s profile may show 100% progress while some modules remain incomplete, and how to resolve this issue.
Add more facilities and manager access to a user profileIn this article, we explain how to add additional facilities to a user profile and grant manager access where required.
Access eLearning contentIn this article, we explain how to access the eLearning site and log in using your details.
Assign a facility to an eLearning profileIn this article, we explain how to assign a facility to a user profile in the eLearning portal.
Request training on-siteIn this article, we explain how to request on-site training for homes serviced by Boots and other pharmacies.
eLearning malfunction in tablets or iPadIn this article, we explain why you may experience issues using you tablet or iPad when accessing eLearning and how to resolve them.
Module allocation to rolesIn this article, we explain which lessons are assigned to each role in the eLearning platform.
eLearning font sizeIn this article, we explain how to get the best viewing experience to make it easier to complete your training.
Edit a user's eLearning profileIn this article, we explain how to edit an eLearning profile.
Clear a user's progressIn this article, we explain how to clear a user's progress to complete the lesson again.
Add new facilities in eLearningIn this article, we explain how to add new facilities in the eLearning site.
Getting started after your eLearning user profile is created