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Add more facilities and manager access to a user profile

In this article, we explain how to add additional facilities to a user profile and grant manager access where required.

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Written by Emma Ianson
Updated over 3 months ago

Managers and higher-level users often need access to multiple facilities to oversee operations effectively. When a user has level two access or higher, they're eligible to manage more than one facility. Granting this access ensures they can monitor compliance, training, and reporting across all assigned locations.

To add facilities and grant manager access, follow these steps:

  1. Log in to iCareHealth.

  2. Click People - Browse Profile.

  3. Search for the person using their name, email address, or facility name as filters.

  4. Verify their role and access level.

  5. To edit, click the blue pencil icon in the top-right corner.

  6. Under Facility Member, add the facilities the user needs access to.

  7. Under Facility Manager, add any facilities where the user requires manager-level access.

  8. To save, click the floppy disc icon.

  9. Confirm the user can log in and access the desired facilities.

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