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Change a user's access level and role for eLearning

In this article, we explain how to ensure training modules align with your new role.

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Written by Emma Ianson
Updated over 4 months ago

When a user moves to a new position, their training requirements and access level may need to be updated to keep their access and training modules aligned with their responsibilities.

Access levels

There are three privilege levels on the eLearning platform:

Level

Description and permissions

Level one

  • View own profile only.

  • Complete annual training modules.

Level two

  • Browse profiles.

  • Add new user profiles with level one access.

  • Send passwords.

  • Change roles.

  • Archive profiles with level one access.

  • Renew annual training modules.

Level three

  • Can only be configured by support.

  • Change privileges of level one and two for users.

  • Manage facilities.

  • Assign facility managers.

  • Renew annual training modules.


Change a user's access level

To change a user's access level, follow these steps:

⚠️ Important: To follow the steps you must be an Administrator with level three access.

  1. Log in to eLearning, then click People.

  2. Select the user’s registered facility.

  3. Select the user, then click Edit.

  4. From Privileges, select Level Two, then click Save.


Change a user's role

Users with level two or level three access can change roles, but not amend the same role:

  1. Log in to eLearning.

  2. Click People, then select the facility where the user is registered.

  3. Select the user, then click Edit.

  4. Click Role, then select the required role from the dropdown options.

  5. Click Save.

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