User management
Guides relating to user management
By Emma1 author10 articles
Corporate user requestsIn this article, we explain what corporate users are and how to request creation or changes to them.
Reset passwordIn this article, we explain how to reset a password for yourself, on behalf of another user, and after migrating to Access Evo.
Create a new user profileIn this article, we explain how to setup a new user profile for Access Medication Management.
Migration to Access EvoIn this article, we explain the migration process, logging in for the first time after, and log in options going forwards.
Unable to log inIn this article, we explain how to resolve error Invalid token IDXxxxx. Lifetime validation failed when logging in.
Reset PIN for migrated usersIn this article, we explain how to reset the PIN for migrated users.
Unarchive a userIn this article, we explain how to unarchive an inactive user in the system.
Deactivate a userIn this article, we explain how to deactivate a user profile when someone leaves your organisation.
Change initials for signing the MAR sheetIn this article, we explain how to update a user’s initials for MAR sheet signatures.
Archive users following migrationIn this article, we explain how to archive a user after migration via Access Evo, and how to remove access from Access Medication Management only instead.