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Reset PIN for migrated users

Steps to reset the PIN for a migrated user in your system.

Written by Emma Ianson

There may be times where migrated users require a new PIN. By resetting their PIN when necessary, it ensures that they can regain access quickly and securely.

You can reset the PIN for any migrated user in a few simple steps:

⚠️Important: You must be an Administrator or supervisor to complete these steps.

  1. Click Admin, then click Users.

  2. Select the user from the list.

  3. Enter the new 8-digit PIN and confirm it.

  4. Click Save.

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