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Deactivate a user

In this article, we explain how to deactivate a user profile when someone leaves your organisation.

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Written by Emma Ianson
Updated over 3 months ago

When a user leaves, it’s important to deactivate their account to maintain security and compliance. The user’s previous activity remains stored, but they won’t be able to log in using their old credentials. If needed, inactive profiles can be displayed and reactivated later.

To deactivate a user, follow these steps:

  1. Click Admin.

  2. Click Users.

  3. Click the user's name that you want to make inactive.

  4. Select the User Inactive checkbox.

  5. Click Save.

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