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Resolve Error: DataPortalException

In this article, we explain how to resolve error: DataPortalException from appearing when managing medication orders.

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Written by Emma Ianson
Updated over 3 months ago

This error usually happens when the description of a medication order goes over the character limit. It can stop the order from being processed correctly.

To avoid the error, follow these troubleshooting steps:

  1. Donโ€™t select a long description from the list.

  2. Enter a manual, shortened description of the medication instead.

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