Sometimes you can’t make changes to a medication because it’s locked. You’ll see a padlock icon above the routine box that indicates this.
To unlock a medication, follow these steps:
⚠️ Important: To follow the steps, you need Administrator permissions.
Click Residents/Orders.
Click on the resident.
Click on the medication you want to unlock.
Double-click the padlock icon.
Enter a reason for unlocking the order.
Click OK.