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Stop stock check alert for discontinued residents

In this article, we explain how to stop stock check alerts for discontinued residents to ensure inventory tracking is accurate and alerts are only generated for active medications.

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Written by Emma Ianson
Updated over 3 months ago

When a resident leaves the home, their profile is usually deactivated, and their medications are discontinued. However, if the track inventory option remains enabled for their discontinued medications, the system continues to prompt stock checks, causing unnecessary alerts.

To stop stock check alerts, follow these steps:

  1. Click Residents / Orders.

  2. Click on the resident that needs to be discontinued.

  3. Click Orders, then click the Everything.

  4. Clear the track inventory checkbox for all discontinued medications.


Check default settings for discontinued orders

Each home has default settings that determine how long discontinued orders are displayed.

To review or adjust these, follow these steps:

  1. Click Admin, then click Settings.

  2. Click Care Home Settings, then click Inventory.

  3. Scroll to the bottom to see the number of days set for showing discontinued orders.

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