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Check or update the CHID

In this article, we explain how to check, update, or remove the CHID.

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Written by Emma Ianson
Updated over 4 months ago

The CHID is a unique pharmacy facility code that allows data to flow from the pharmacy to the care home system. If there's no CHID, no pharmacy data is received.

Users can't check, update, or remove the CHID directly in the system. You must raise a support case referencing the title of this article and include the following information:

  • Facility name.

  • Pharmacy name.
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