When you need to initiate a Boots deployment requests or cancellations, the process is straightforward but requires accurate details to ensure timely action.
New Boots deployment ICH001
To request a new Boots deployment, follow these steps:
Raise a new case.
Use the following format in your request: ICH001 Name of Organisation – Facility name.
Create a new learning management site ICH000
To request a new learning management site, follow these steps:
Raise a new case.
Include the due date and name of care home in your request.
Handover to support ICH002
To request handover to support, follow these steps:
Raise a new case.
The deployment team will assist with the next steps.
Cancel your contract ICH004
If you're a Boots customer and wish to cancel your Access Medication Management contract, follow these steps:
Contact Boots directly.
Arrange for an ICH004 document to be sent to our support team at:[email protected].