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Slow performance on Access Point of Care tablets

In this article, we explain what to do if Access Point of Care has slow performance or restart prompts appearing on tablets or mobile devices.

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Written by Emma Ianson
Updated over 3 months ago

Access Point of Care (APOC) helps carers manage medication efficiently. Sometimes, devices may run slowly or ask to restart.

To troubleshoot and resolve this issue, follow these steps:

  1. Check the internet connection: Make sure the device is online and stable.

  2. Update the tablet software: Install the latest operating system updates.

  3. Contact the device provider: Access supplies the app only, not the hardware. For device issues, reach out to the supplier.

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