If you're experiencing a Priority 1 (P1) issue, such as a service outage or another critical issue affecting all users, call your usual support number. Your call will be directed to the out-of-hours support service for urgent assistance.
Access Medication Management support number:
01509 279 173.
Need help outside office hours?
Use the Digital Assistant and Help Centre, available 24/7, for guidance and answers to common questions.
If the Digital Assistant can't answer your question:
Provide as much information as possible.
Ask for a human agent.
Your query will be picked up by a support analyst when office hours resume.